COVID-19:UPDATEs
March 13, 2022 Addition: MASKS ARE STILL REQUIRED TO ENTER THE OFFICE. Healthcare facilities are not a part of the mask mandate lift. Thank you for understanding.
COVID-19 UPDATE
PLEASE CAREFULLY READ THIS TO LEARN HOW OPERATIONS HAVE CHANGED TO KEEP EVERYONE AS SAFE AS POSSIBLE.
Our hours of operation, until further notice, will be the following:
Raleigh: Mondays 10AM to 5PM and every other Friday 10AM to 5PM
Durham: Tuesday and Thursday from 8:30AM-5PM, closed 12PM-1:30PM for lunch, every other Friday 9AM to 6PM, closed for lunch 12PM-1:30PM
Durham Labs: Tuesday and Thursday from 8:30AM to 4:30PM, closed 12PM to 1:30PM for lunch. Wednesdays 8:30AM to 1:00PM. On Fridays, labs will be conducted from 9AM to 12PM.
In order to keep the volume of patients in the office to a minimum, please wait in your car. The office front door will remain locked at all times to manage the flow of patients. Upon arrival to the office, text the following number: 984-208-3240. DO NOT CALL THIS NUMBER IT DOES NOT RING AND NO ONE CAN ANSWER. Once you arrive, a member of the team will call you to complete screening questions. If you are fully vaccinated, please email us at info@durhamhealthandwellness.com your vaccination card for your chart. We will then stop screening you.
Regardless of vaccination status we require masks during your office visit. We will have you remove your mask for certain procedures, but our staff is all vaccinated and will remain masked.
The patient restroom is now OPEN.
PAYMENTS: We are now accepting payments. Please bring your updated insurance card and update with any address, phone or email changes.
The online store is still open for supplement and skincare needs. We have pick-up from 1:30-4PM Tuesday-Friday and please TEXT ONLY: 984-208-3240 upon arrival so we may bring your items to your car.
We have a structured room cleaning and disinfection schedule in place, using CDC approved cleaning agents. Please note, this may cause some delays during in-office visits.
Please email us with any questions.
Thank you,
DHW Team
DHW Office Announcement
The medical side of the practice is now closed as of July 29, 2022. If you are not one of the 200 patients, who has asked to stay with the practice, we will no longer be able to answer medical questions or refill presciptions via email, voicemails or portal messages.